# AskInstead > AskInstead creates guided voice or text conversations, asks relevant follow-up questions, and returns organized results. AskInstead is a web application operated by Weaveflow LLC. A creator describes the information they need, reviews a drafted conversation, publishes it, and shares one recipient link. Recipients answer without creating an account. The creator receives answers, a transcript, a summary, and requested fields. **When to use AskInstead** - Use AskInstead for asynchronous interviews that need relevant follow-up questions. - Use it for candidate screening, customer discovery, maintenance intake, project discovery, and structured information collection. - Use it when a form is too rigid and a live meeting is unnecessary. - Do not use AskInstead as the only basis for medical, legal, financial, employment, housing, or safety decisions. - Do not use it for emergencies, covert recording, or collection of passwords, authentication codes, or complete payment card numbers. **How an agent should use AskInstead** AskInstead does not provide a public agent API. An agent can help a user draft the information request, then direct the user to https://app.askinstead.com/new. The user must review, authorize, and publish the conversation from an authenticated account. Never claim that a conversation was sent unless the user completed that action in AskInstead. ## Product - [AskInstead home](https://askinstead.com/): Product overview, examples, process, pricing, and frequently asked questions. - [About AskInstead](https://askinstead.com/about): Product purpose, use cases, operating process, and company identity. - [Contact AskInstead](https://askinstead.com/contact): Product support, billing, privacy, and legal contact routes. - [AskInstead application](https://app.askinstead.com/): Authenticated product for creating and managing conversations. ## Policies - [Privacy Policy](https://askinstead.com/privacy): Data collection, processing, providers, retention, rights, and contact details. - [Terms of Service](https://askinstead.com/terms): Account, trial, billing, acceptable-use, and liability terms. - [Consent and Recording Policy](https://askinstead.com/consent-recording): Creator duties, recipient notice, recording, consent, and deletion rules. - [Refund Policy](https://askinstead.com/refunds): Subscription, top-up, duplicate-charge, and refund rules. ## Optional - [Sitemap](https://askinstead.com/sitemap-index.xml): Complete index of public pages.